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Yes hi my name is Barbara Larock and I've been trying to get a number to get ahold of you guys why because you guys over draw my card almost $200 and you weren't supposed to take that much money out of my card you charged my card twice and I don't understand why I...
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Anonymous
Anonymous

Rhapsody online service is terrible! Use this link to chat with customer service...it seems that's they only way to get through to customer service...they cancelled my accoun...

1.8
#893688
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Despite my credit card being charged, no one on the customer service was able to locate my billing account. It was if someone wiped out my personal information on your server and placed their own. And leaving my credit card information to pay for their music...
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user88392858
user88392858

Jose G Camarena M. requests cancellation of service ,.

#871299
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I closed an old account with Rhapsody and a couple of years later decided to open a new account. They reopened the old account instead and I canceled it. Using a different mail address I was in the process of opening a new account when a pop up said I could get 3...
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user88392858
user88392858

Jose G Camarena M. requests cancellation of service ,.

Waller, Texas
I didn't like
  • Did not deliver and refuse to answer
#845940
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Rhapsody - Horrible

Rhapsody
#1109385
3.0
Details
No one answered my call. The number was no longer in service
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Customer service

Rhapsody - Can't. Contact napstet or rhaspody by phone

Rhapsody
#1083546
4.5
Details
I love Rhaspody. Better than napster napster is old.can't contact them by phone only email /chat. At lease with rhaspody you can talk with them. I will be tweeting and face book them. On these issues. Bad service. Rhaspody please come back napster sucks. I will be doing a Tweet and face book on them. Lousy service
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Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Privacy and Data Security
Product or Service Quality
Staff
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Website

Rhapsody - They charged me too many time for memberships I only needed one membership 815-221-7414 Holly Schmitz can somebody give me a call back please

Rhapsody
#1058603
They overcharged me three times for one membership
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Rhapsody - Can download

Rhapsody
#1045879
1.5
Details
Cant pull up my account
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Price Affordability
Value for money
My player stopped working so I uninstalled and reinstalled. Now it won't accept my password. I tried to ask for a reset, using the option provided in my player. I got an automated response promising I would receive reset instructions. I never got them. I tried again to...
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Anonymous
Barbara larock

Yes hi I need someone to contact me as soon as possible because you guys took $200 almost out of my account that I need for my daughter if you guys please give me a call on my...

1.1
I didn't like
  • How they ignored 2 requests for password reset
#831578
Reply to reviews
THIS IS MY MESSAGE TO RHAPSODY (Sent from website under Contact Us link): I downloaded this app in August of this year. Signed up for the free trial evidently, then deleted this app on my phone and canceled my prescription just like I do with all other apps. I am...
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Anonymous
Anonymous

Same thing happened to me. Thank God for American Express helping me out and putting a block on this *** company.

1.0
#734571
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Rhapsody - Free trial is a scam, employees don't care
Rhapsody - Free trial is a scam, employees don't care
Rhapsody - Free trial is a scam, employees don't care
I stupidly signed up for rhapsody's 30 day trial. I wanted to see if the service would allow me to download music for my iPod. I we unable to do this, therefore I did not need the service. I can stream music from YouTube for free. I quickly attempted to cancel the...
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#515179
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The Rhapsody music service has eliminated all weekend telephone customer support. So, if you have a weekend problem that doesn't fit into their FAQ, you're screwed until it's Monday in India. And, the tech support is not great when you finally do reach someone. I was...
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#506813
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Napster was bought from Rhapsody in 2011. I used to be able to play the songs I bought from Napster with no problems. Now when I try to play them I get DRM errors. After calling customer support they told me that I would have to buy the songs again if I wanted to...
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#467904
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I'm unable to reach Rhapsody consumer help despite two solid days of trying their numbers at 866 597 5505 and 866 597 5507. They do not have a live chat option or an e mail that I can find. The phone lines ring for about 7 or 8 seconds and they produce what sounds like...
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#467383
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Contact Rhapsody

Mailing Address:
Rhapsody International Inc
1420 Fifth Avenue, Suite 1500
Seattle, WA 98101
Phone:
(866) 597-5505
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I have been divorced from my ex wife since September 2012. Since I am a full time student I have very little time to check my online accounts until today. I called Rhapsody and took about 15 minutes on hold and than another 20 to explain the issue. I was given a credit...
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Monmouth, Oregon
#384869
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