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Resolved

In March I began having difficulty with Rhapsody. What started as a simple compatibility issue grew into an issue with the fact when I first signed up with the company over a year ago I was led to believe that I could use my first generation IPod Touch with their...
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EsmeraldaGilberte
EsmeraldaGilberte

The main reasons I was able to get a refund were because I was prepared to contact the FTC and seek legal action against the company. It makes me wonder how Rhapsody can have...

Anonymous
GregB

Also a bad customer service experience. Found out today that I have been overpaying for Rhapsody for over two years - I was not aware of the rate plan change and they kept ch...

#326943
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We have the Rhapsody on an ipod and it does not work. We bought the approved device from Rhapsody and they claim it would work. Well when it doesn't their live support tells you that it does not and then they disconnect. They offer no good customer service and I am not...
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#277044
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I hate rhapsody!It is always recharging mid song and doesn't have a simple way to down load music. It is way too complicated. It also burned out my MP3 player.... Why would anyone want this service? This post is telling me I have to type more, but what else do I...
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#245962
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5 years of rhapsody & counless problems, latest (3-2011) is not being able to use the music we are paying for ! They are working on it- thats the robo-emails we get back from our complaints. We have Sansa mp3's and we are not able to access all the tunes we have...
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#229321
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Rhapsody is currently scamming its subscribers by locking out various mp3 players ie: the Sansa e200r in an attempt to force them into buying new units. I found a site where 45 or 50 customers/subscribers so far have found that their units no longer will work and...
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Maxx
Maxx

I give up. In that I have an Ipod and Zune now I\'m scrapping the useless Rhapsody service (and its quarterly billing). Haven\'t been able to authorize my Sansa unit for weeks...

EsmeraldaGilberte
EsmeraldaGilberte

I went through a 4 month long battle with Rhapsody. Basically what they had done was a \"bait and switch\" scheme and then they didn\'t want to refund me the amount I had spe...

#227004
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Music Download Service Review

Rhapsody
#1037838
Got a recorded message that said we're sorry. Then nothing
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Rhapsody Streaming Service Review

Rhapsody
#1033402
1.0
Details
Favorites isn't working. It keeps saying error reload tap again for about 1 week
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Coverage Area

Short Review on January 04, 2017

Rhapsody
#985227
1.8
Details
I need to take rhapsody offy phone and stop the payment on my card
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website

Short Review on December 05, 2016

Rhapsody
#967196
3.5
Details
Account got charged yearly subscription when only pose to be monthly and still no music svc avail. And no customer svc number to speak to someone right away
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Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Privacy and Data Security
Product or Service Quality
Style and Design
Value for money
Website

Rhapsody Account Review

Rhapsody
#955508
5.0
Details
I paid my subscription to get reinstated and I can't Log in Please help
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Price Affordability
Product or Service Quality
Style and Design
Value for money
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Rhapsody Customer Care Review

Rhapsody
#924275
2.7
Details
I like the product but their customer service is non existent. Attempting to transfer old service to a new device is a nightmare. Attempting to call for help is no help. There are two customer service numbers on the internet. Neither works.
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website

Short Review on September 14, 2016

Rhapsody
#918539
Ridiculous. Did not authorize servce or charges and all customer service numbers are disconnected
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Rhapsody Customer Care Review

Rhapsody
#911459
Can not get a live person I paid in advance. Still can not hear anything. No one answers customers service #.
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Rhapsody Subscription Review

Rhapsody
#892369
2.5
Details
I want to cancel subscription and refund monthy fee.
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website

Rhapsody Streaming Service Review

Rhapsody
#890868
The support number seems to have been disconnected, the chat option is obtuse, the new, basically Napster app is a little difficult to navigate. Where is my ***?? Been faithful to Rhapsody for many years... Hope I can remain so but they are making it difficult.
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Short Review on July 21, 2016

Rhapsody
#886257
4.4
Details
Put all my music back on my phone that napster took off I was on rhapsody my metro phone number 347 666 -2992, put my music back all of it.
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website

Rhapsody Account Review

Rhapsody
#874003
1.3
Details
Unable to get into my account with my password and i am unsuccessful in getting rhapsody on the phone.
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Customer service
Price Affordability
Product or Service Quality
Staff

Sanza Clip Review

Rhapsody
#872815
Charged for no service. Want refund
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Rhapsody Website Review

Rhapsody
#864543
Why cant i log back in.this getting anoring
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