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Summary of Rhapsody Customer Service Calls

106 TOTAL CALLS
0% SUCCESSFUL CONNECTIONS
00:00 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Rhapsody to Ask about:

Payments and Charges:

  • “Billing issue”
  • “I updated my payment to Napster and it still won't work”
  • “Billing”

Account:

  • “My account”
  • “Can't login in to my account”
  • “Update account information”

Cancellation:

  • “Cancelled Subscription”
  • “Cancel my subscription I didn't want it”
  • “Cancel subscription”

Staff:

  • “No service even after I updated my billing information”

Other:

  • “Cant log in”
  • “Unsubscribe”
  • “Get username”

About Rhapsody

Top 5 Rhapsody Services

Streaming Service, Customer Care

Top 5 Rhapsody Products

Subscription, Account, Website

Top 5 Dislikes about Rhapsody

How they ignored 2 requests for password reset, Did not deliver and refuse to answer

Top 5 Related Companies

Napster

Summary

Rhapsody is an online music service that was started up in 2001. The service is available only for the residents of the United States of America. In 2010 Rhapsody spun off the MTVNetworks and became an independent entity. Rhapsody is not just a huge source of digital music with more than 11 million songs of various genres in stock. Their members have access to award winning editorials and applications for PC, Mac, Mobile and home electronic spaces. The company specializes in helping to get legally-obtained music on the Internet and provides all the necessary tools for playing it.

Rhapsody reviews and complaints

Rhapsody is ranked 25 out of 860 in Media category

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Rhapsody Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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