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Summary of Rhapsody Customer Service Calls

107 TOTAL CALLS
0% SUCCESSFUL CONNECTIONS
00:00 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Rhapsody to Ask about:

Payments and Charges:

  • “Billing issue”
  • “I updated my payment to Napster and it still won't work”
  • “Billing”

Account:

  • “Cant log in”
  • “Get username”
  • “Update account information”

Activation/ Cancellation:

  • “Cancelled Subscription”
  • “Cancel my subscription I didn't want it”
  • “Cancel subscription”

Shipping and Delivery:

  • “Can get the dam thing to work”

Staff:

  • “No service even after I updated my billing information”

Other:

  • “Unsubscribe”
  • “Chromecast”
  • “My program is not working”

Rhapsody Rating Stats

2.7 out of 5 stars
based on 16 reviews
See all 39 reviews

Rating stats

  1. 5 reviews
  2. 3 reviews
  3. 3 reviews
  4. 3 reviews
  5. 2 reviews

About Rhapsody

Top 5 Rhapsody Services

Streaming Service, Customer Care

Top 5 Rhapsody Products

Account, Subscription, Website

Top 5 Dislikes about Rhapsody

How they ignored 2 requests for password reset, Did not deliver and refuse to answer

Summary

Rhapsody is an online music service that was started up in 2001. The service is available only for the residents of the United States of America. In 2010 Rhapsody spun off the MTVNetworks and became an independent entity. Rhapsody is not just a huge source of digital music with more than 11 million songs of various genres in stock. Their members have access to award winning editorials and applications for PC, Mac, Mobile and home electronic spaces. The company specializes in helping to get legally-obtained music on the Internet and provides all the necessary tools for playing it.

Rhapsody reviews and complaints

Rhapsody is ranked 24 out of 827 in Media category

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Rhapsody Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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